[helpie_notices group_id=’201’/]
- What sizes are available for your kids' clothing?
We have a wide choice of sizes for newborns, babies, toddlers, and children from 2 years to 10 years. Please refer to our size guide for precise measurements and fitting advice.
- How can I know what size is good for my child?
Our sizing guide includes specific information to help you find the right fit. Measure your child’s height, chest, waist, and hips, and compare them to our size chart for the most appropriate sizing.
- Which materials are utilized in your clothing?
We value comfort and safety. Our apparel is made of high-quality, breathable, and child-friendly fabrics including cotton, organic cotton, and soft mixes to keep your young ones comfy all day.
- How should I care for the clothes?
Wash-care instructions are mentioned on the Wash-care label stitched on the side of the garment. To maintain color and fabric quality, machine wash with similar colors, tumble dry on low, and avoid using bleach.
- Can I return or exchange products that do not fit or if I change my mind?
Yes, we realize that occasionally things don’t work out. Please see our Returns and Exchanges policy for further information on how to conduct a return or exchange within the allotted timeframe.
- Is it secure to make online payments using your website?
Absolutely. Our website uses industry-standard encryption and security methods to secure your personal and financial information. You can buy with confidence knowing that your information is secure with us.
- How can I track my order?
Once your product has been shipped, you will receive a confirmation email with a tracking number. You may use this number to trace your order on our website or the courier’s website.
- Do you provide gift-wrapping services?
Currently we do not provide this service. We might in co operate it later in future.
- Can I change or cancel my purchase after I place it?
We are unable to change or cancel orders once they have been placed. Please double-check your order before finalizing it.
- Do you accept cash on delivery (COD) as payment?
Yes, we provide Cash on Delivery (COD) services to make buying more convenient. Simply select the COD option at checkout.
- Is there an extra price for utilizing COD?
No, there are no additional fees for choosing Cash on Delivery as a payment option. You will only pay for the complete price of your order when it is delivered.
- What if I am not accessible for the COD delivery?
If you are not accessible during the delivery attempt, our courier partner will normally make numerous tries or leave a note with directions for collection at the nearest courier facility.
- Can I utilize COD on all products?
COD is available for the majority of our items. However, certain goods or purchases may be excluded owing to their size, value, or other factors. This information will become visible throughout the checkout procedure.
- Can I open the box before making payment on a COD order?
Our courier partners often need payment before delivering the product. After you have paid for your order, you can review its contents.
- What is your returns policy?
We provide a hassle-free returns policy. If you are dissatisfied with your purchase, you may return it within 14 days from the date of delivery. Please see our Return Policy for specific information.
- How do I make a return?
To begin a return, log in to your account, navigate to the ‘Order History’ area, and select the products you want to return. Follow the on-screen instructions and our experts will walk you through the procedure.
- Which items are eligible for return?
The majority of our merchandise is available for return. However, things that have been personalized or altered may not be returnable. Please refer to our Return Policy for additional information on eligible goods.
- How long will it take to complete a refund?
Once we get the returned products, we will inspect them. If everything is in order, we’ll start the refund procedure. Refunds are normally completed within 14 days, however, the actual duration may differ.
- Can I obtain a refund if I purchased with COD?
We reimburse COD orders by bank transfer or shop credit. Our customer service staff will assist you in selecting the most appropriate return option depending on your preferences. Please see our Refund Policy for more information.
- How can I contact customer service if I have any further questions?
For more help or questions, please contact our courteous customer support staff at info@miyonlinestore.com or call us at +91-129-4272300. We are here to assist!