Privacy Policy

At Miyo Kids Fashion, operated by Kronos Retail Private Limited (“Miyo”, “we”, “our”, or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website.

By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment and transaction details
  • Order history
  • Any information voluntarily shared through forms, reviews, or customer support interactions

Non-Personal Information

We may also collect:

  • Device information
  • Browser type
  • IP address
  • Geographic location
  • Website browsing behaviour
  • Cookies and analytics data

2. How We Use Your Information

Your information may be used for:

  • Processing and delivering orders
  • Customer support and communication
  • Order tracking and returns
  • Improving website experience and usability
  • Sending updates, offers, and promotional communication
  • Analytics, performance tracking, and fraud prevention
  • Personalizing product recommendations and content

3. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, understand website traffic, and personalize content.

You may disable cookies through your browser settings, though certain features of the website may not function properly.

4. Sharing of Information

We do not sell your personal information.

Your information may be shared with:

  • Payment gateways and logistics partners
  • Website hosting and technology providers
  • Marketing and analytics service providers
  • Government or legal authorities when required under applicable law

All third-party partners are expected to maintain confidentiality and security of your data.

5. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

Sensitive payment information is processed through secure third-party payment gateways and is not stored directly on our servers.

6. Retention of Information

We retain your information only for as long as necessary to:

  • Fulfill orders and services
  • Maintain business and legal records
  • Comply with applicable laws and regulations

7. Your Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Opt out of promotional communication at any time

To make such requests, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Miyo Kids Fashion products are intended for purchase by adults. We do not knowingly collect personal information directly from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page along with the updated effective date.

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Kronos Retail Private Limited
Email: [Insert Support Email]
Phone: [Insert Phone Number]
Address: [Insert Registered Address]