Miyo strives to give our clients with high-quality apparel and a memorable shopping experience. However, we recognize that there may be times when you need to return a product. Please carefully read our Return and Refund Policy to ensure that the procedure runs smoothly.

  1. Return and cancellation

    1. Any customer can return a product purchased from the official website for upto 7 days after receiving it. Once we receive your returned item, we will inspect and process the same within 72 hours to ensure you receive your refund as quickly as possible. Any product to be returned must be unused and in their original condition with all original tags and packaging intact. This applies to only returnable products. In case of non-returnable products until and unless the product has a manufacturing defect, it cannot be returned.
  2. Cancellation policy

    1. If the customer chooses to cancel the order before the product is shipped, he/she will be entitled to a 100% refund. In case the product is shipped then the policy as mentioned above will be applicable.
  3. Privacy policy

    1. We value the trust you place in We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. If you have visited the Site previously, please review the privacy policy again to be sure you are familiar with its present terms.
  4. Collection of personal information

    1. We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an account with While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration.
      We use this information to process your order, respond to your requests and contact you about your order if necessary.
    2. We also use the information we collect to send you information about sales, promotions, and other special events, as well as to help personalize your shopping experience. In addition, we may use it to address problems with this Site, our business or our products and services, or to protect the security or integrity of our business.
      Collection and Use of Non-Personal Information
    3. Miyo collects Site visitor information to enhance your online shopping experience. We gather navigational information about where visitors go on our Site and information about the technical efficiencies of our Site and services, such as the time to connect to our Site, time to download pages and the number of times different pages are visited. Other non-personally identifiable information (such as domain type, browser version, service provider, IP address, and mobile device identifier) may be collected which will provide information regarding a visitor’s use of our Site (such as the time of a visitor’s last visit to a page on our Site).
  5. Cookies

    1. Miyo or its service providers may use cookies to better understand your use of our Site. A cookie is a small data file that sites often store on your computer’s hard drive when you visit their sites. We may place cookies on your computer to collect information that will educate us on such things as search engine referral, how you navigate around our Site, unique visitor identification, and product browsing and purchasing information. You may set your web browser to decline cookies or notify you when you receive a cookie. If you choose not to accept cookies from our Site, you may not be able to take full advantage of the Site’s features.
  6. Information sharing

    1. We may share your personal information with select, trustworthy service providers that help us operate our Site, fulfill your orders or communicate with you, and analyze our business. Your personal information will not be added to their mailing lists nor will they contact you in any manner except as concerns your account or order with Miyo or to provide services on our behalf. We may share non-personally identifiable information about our Site users with third parties.
    2. Miyo may disclose the information we receive from and about you to respond to judicial process and provide information to law enforcement agencies as required or permitted by law. We also reserve the right to share information with legal authorities and other companies for the purpose of fraud protection and credit risk reduction, or to avoid injury to our rights or the rights of any other person. In addition, in the event we, or substantially all of our assets, are acquired by another company (or undergo a corporate reorganization or change in corporate control), then your personal information may be one of the transferred assets.
  7. Links for other sites

    1. Our site links to other websites that may collect personally identifiable information about you. Miyo is not responsible for the privacy practices or the content of those linked websites.
  8. Security precautions

    1. Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
  9. Choice/opt – out

    1. Miyo provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any information that we have collected about you, please e-mail your request to