Welcome to Kronos retail pvt ltd, an online platform dedicated to providing an amazing buying experience. These terms and conditions define the rules and regulations that govern your use of the website. By accessing and using this website, you recognize and agree to these conditions. If you disagree with any element of these terms, please desist from using the website. Your continued use indicates acceptance of these terms. These conditions represent our dedication to delivering a frictionless and safe online environment that is clear, fair, and protects both you and Kronos retail pvt ltd. Regular evaluation is recommended, since they may be subject to updates and changes. Our professional customer support team is here to help you with any queries or problems. Your pleasure and understanding are extremely important to us, and we strive to create a great experience for all users. Thank you for selecting Kronos retail pvt ltd. Welcome to Kronos Retail Pvt Ltd, an online platform that provides an amazing buying experience. These terms and conditions define the rules and regulations that govern your use of the website. By accessing and using this website, you recognize and agree to these conditions. If you disagree with any element of these terms, please desist from using the website. Your continued use indicates acceptance of these terms. These conditions represent our dedication to delivering a frictionless and safe online environment that is clear, fair, and protects both you and Kronos retail pvt ltd. Regular evaluation is recommended, since they may be subject to updates and changes. Our professional customer support team is here to help you with any queries or problems. Your pleasure and understanding are extremely important to us, and we strive to create a great experience for all users. Thank you for selecting Kronos retail pvt ltd.

1. Intellectual property

   1. All material on Kronos retail pvt ltd, including text, graphics, logos, pictures, and software, is owned by Kronos retail pvt ltd and protected by copyright and other intellectual property laws. Kronos retail pvt ltd’s material, which includes text, graphics, logos, photos, and software, symbolizes the company’s creative and intellectual labor. As the owner, we have the legal rights to this information, which are protected by copyright and other intellectual property laws.
      Copyright protects original works of authorship, which in this case comprise the different aspects that contribute to Kronos retail pvt ltd’s identity and functioning. This legal structure assures that our brand, design, and content are distinctive and exclusive to us.
   2. You may not duplicate, distribute, display, sell, or make derivative works from any Kronos retail pvt ltd material without our prior written consent. Users are not permitted to engage in certain actions without our clear written consent to safeguard the integrity of our brand and intellectual property. This includes not redistributing or copying content from Kronos retail pvt ltd, sharing or disseminating content without written consent, displaying content without written permission, facilitating commercial transactions involving our content without express consent, and creating new works based on or derived from our content without written permission. These limits are in place to guarantee that our intellectual property remains exclusive while also aligning with our mission and brand identity. If you intend to use our content for other purposes, please contact us to obtain the required rights.

2. Product Information

   1. We make every attempt to provide accurate and current information about our goods. However, we make no warranty on the correctness, completeness, or reliability of any product descriptions, pricing, or other information on the Website. At Kronos retail pvt ltd, we endeavor to deliver accurate and up-to-date product information. However, we recognize that mistakes or inaccuracies may arise owing to variables such as upgrades, changes in product availability, or human error. We can not guarantee the total correctness, completeness, or reliability of any product-related information on the website. This phrase is intended to be clear and manage expectations, emphasizing that while we strive for accuracy, some inconsistencies may arise. Customers are encouraged to contact customer service with specific product queries or clarifications.
   2. Product photos are for illustrative purposes only and may not reflect the actual product. We recommend that you examine the product information before making a purchase. The product photographs on our website are intended for visual reference only and may not correctly depict the actual product. Product colors and details may look different depending on screen settings, lighting circumstances, and other factors. Before making a purchase, we recommend reviewing the associated product data, such as descriptions and specs, to ensure that you have a thorough knowledge of the product beyond the photographs. This allows for more educated selections based on a complete grasp of the product’s features and qualities. Our customers’ pleasure is our priority, and we strive to make purchasing an enjoyable experience. If you have any queries or want more information, please contact our customer service team.

3. Ordering and Payment

   1. When users place an order on Kronos retail pvt ltd, they commit to providing correct and full information for all transactions. When placing an order on Kronos Retail Pvt Ltd, you must give correct and full information to guarantee a smooth and successful transaction. This includes information like your shipping address, contact information, and payment method. By submitting your purchase, you agree to provide the precise and full information required for processing and delivery. This requirement is in place to ensure correct order fulfillment and effective communication about your purchase. To avoid issues with your order’s shipping or delivery, double-check the information supplied during the checkout process.
   2. We have the right to refuse or cancel any purchase for any reason, including but not limited to product availability, price problems, or suspicion of fraudulent conduct. Orders may be declined or canceled for reasons such as product availability, information mistakes, or fraud protection. If a product becomes unavailable, the order may be canceled or alternate options offered. Inaccuracies in product or pricing information on the website may result in refusal or cancellation. Orders may be denied or terminated for user and website security reasons. This clause is intended to ensure order fulfillment integrity and resolve any concerns affecting transaction correctness or security.
   3. Payments are securely done with Razor pay. Kronos retail pvt ltd does not keep or have access to its users’ credit card information. Payments made on Kronos retail pvt ltd are securely processed through. It is vital to know that Kronos retail pvt ltd does not store or keep users’ credit card information. This method improves the protection of your sensitive data while lowering the chance of unwanted access. This commitment to secure payment processing is part of our mission to protect your privacy and the security of your financial information. If you have any questions concerning payment security or want to learn more about our payment methods, please contact our customer service staff. Your trust and faith in Kronos retail pvt ltd are crucial to us.

4. Shipping and Delivery Timelines

   1. Shipping and delivery times are estimations, which may vary. Kronos Retail Pvt Ltd accepts no responsibility for any delays caused by delivery carriers, customs, or other causes beyond our control. Kronos Retail Pvt Ltd aim to deliver your order in 3 to 5 working days, please keep in mind that these are estimates and may vary depending on a variety of circumstances. These circumstances may include but are not limited to, shipping carrier delays, customs procedures, or unanticipated occurrences beyond our control. This clause is inserted to express that while Kronos Retail Pvt Ltd takes every effort to ensure timely deliveries, external events may affect the actual delivery timeframe. We want to set reasonable expectations for our users while understanding that some components of the delivery process are outside our direct control. If there are any unanticipated delays, we appreciate your patience and understanding. If you have particular questions regarding the status of your shipment, our customer service staff is accessible.
   2. Users are responsible for supplying correct shipping information. Kronos Retail Pvt Ltd is not accountable for orders delivered to erroneous addresses entered by the user. To ensure accurate and timely delivery, users must provide exact and up-to-date shipping information throughout the checkout process. This contains information like the shipment address, phone number, and any other delivery instructions. Kronos retail pvt ltd underlines that it is not responsible for orders sent to inaccurate addresses entered by the user. Ensuring the correctness of shipping information is critical to avoiding complications such as mis-delivery or non-receipt of products. To minimize any problems, users should examine and confirm their shipping information before completing the order. If an issue is discovered after the order has been placed, consumers should contact our customer service immediately to correct the problem.

5. Return and Exchange

   1. Kronos Retail Pvt Ltd allows returns within 14 days after the purchase date, as per our Return Policy. Users are responsible for their return shipping expenses. At Kronos Retail Pvt Ltd, we recognize that you may need to return a product. We offer a return period of 14 days from the original purchase date. The actual time may vary, therefore please refer to our thorough Return Policy for more information. When initiating a return, users are responsible for the expenses of mailing the item back to us. This includes packaging, shipping costs, and making certain that the returned item is properly safeguarded throughout transportation. Our Return Policy defines the requirements and processes for returns, guaranteeing openness and clarity throughout the process. It is suggested that customers study the policy before beginning a return to understand the eligibility requirements and any particular instructions.
   2. Exchanges may be offered depending on product availability. Kronos Retail Pvt Ltd has the right to deny exchanges due to abuse, damage, or a breach of the Return Policy. We understand that you may choose to exchange a product rather than return it. Exchanges are based on the availability of the requested goods. Kronos Retail Pvt Ltd tries to accept swaps wherever feasible. However, it is crucial to note that trades may be denied in certain situations.
      Reasons for rejection might include:
      Misuse: If it is discovered that the product was mistreated or mishandled, an exchange may be denied.
      Damage: Exchanges may be prohibited if the returned item displays indications of damage that happened after the initial purchase.
      Violation of Return Policy: Users must follow the standards mentioned in our return policy. Violations of these criteria may result in a refusal to trade.

6. Governing Law

   1. These terms and conditions will be regulated and construed in line with the laws of the Saket district court. Any disputes arising under or in connection with these conditions shall be resolved exclusively by the courts in Saket district court. The “Governing Law” section outlines the legal framework that controls the interpretation, validity, and enforcement of the terms and conditions set forth by the Saket district court.
      • Laws of Saket District Court: The terms and conditions are controlled by the laws of a specific jurisdiction, Saket District Court. This implies that the terms will be governed by the applicable jurisdiction’s legal principles, legislation, and regulations.
      • Construction in compliance with Laws: The terms are not only controlled by the laws of the Saket district court but are also construed in compliance with these laws. This guarantees that the terms are interpreted and understood by the legal standards of the applicable jurisdiction.
      • Exclusive Jurisdiction of Courts in the Saket district court: If any issues arise under or in connection with these conditions, the courts in the Saket district court shall have exclusive jurisdiction to resolve such matters. This indicates that any legal procedures relating to these conditions must be heard in the courts of the stated jurisdiction.
      • This paragraph clarifies the legal framework that governs the terms and conditions, as well as the forum for any legal disputes or concerns arising from these terms. The goal is to provide a clear and agreed-upon legal context for the usage of At Kronos Retail Pvt Ltd, giving both users and the platform a consistent and dependable foundation for legal issues.

Users are urged to read this section to better understand the jurisdiction and legal processes that govern the terms and conditions. If consumers have any queries or concerns, they can seek legal counsel or contact Kronos Retail Pvt Ltd for clarification.